Hi , i am
James
Melwish.

a multi-faceted entrepreneur and business strategist with expertise in telecommunications, customer service, business process outsourcing (BPO), marketing, and event management

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about me

I have experience in fiber optic internet services, laundromat operations, social media management, and AI-driven automation.

He is a versatile entrepreneur and business strategist specializing in telecommunications, AI-driven customer service, business process outsourcing (BPO), marketing, and event management. As the General Manager of Plugins Fiber, he oversees customer care, sales, technical teams, and project management

He is also the Founder & CEO of AfriCall Connect, an AI-powered call center company serving industries such as ISPs, banks, hospitals, and marketing firms. Additionally, he runs OshaVaa Laundromat, which offers laundry, fumigation, and home cleaning services.

phone

+254791173864

email

melwish@oshavaa.ke

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education

Banking and Finance Certification

Kenyatta University

Nairobi, Kenya

Professional goal is to become a telecommunications expert, laundromat specialist, and leader in AI-driven BPO services, leveraging innovation and technology to scale his ventures

French Proficiency

Alliance Française

Nairobi, KENYA

KCSE

Jamhuri High School

Nairobi, Kenya

James is a versatile entrepreneur and business strategist specializing in telecommunications, AI-driven customer service, business process outsourcing (BPO), marketing, and event management. As the General Manager of Plugins Fiber, he oversees customer care, sales, technical teams, and project management

experience

  • General Manager, Plugins Fiber

    Plugins Fiber

    Nairobi, Kenya

    Overseeing operations, customer care, sales, technical teams, and project management

  • Founder & CEO, AfriCall Connect

    Africall Connect

    Nairobi,Kenya

    Running a call center company focused on AI-driven BPO services for sectors like ISPs, banks, hospitals, and marketing firms

    Founderr

  • Founder

    OshaVaa Laundromat

    Nairobi,Kenya

    Managing a laundromat and fumigation service business, expanding into home cleaning and dry cleaning.

    Founderr

  • Founder

    FUNZACORP

    Nairobi, Kenya

    James also founded FUNZACORP, a company that provides language tutoring and interpretation services, leveraging his passion for languages and entrepreneurship. This venture focuses on providing personalized language solutions to clients from diverse backgrounds.

Certifications and Skills

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Certificate in Banking and Finance
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Project Manager & Consultant Handling fiber installation projects, apartment tech solutions, and business automation
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Telecommunications & AI Researcher -Studying fiber optics, AI in customer service, and automation strategies for business efficiency.
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Event Organizer- Running corporate networking events, speed dating, and entertainment-based social gatherings
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I am also expanding into the retail business with a minimart and developing a media franchise with a focus on romance and storytelling. Your goal is to master AI-driven call center operations, fiber optic telecommunications, and laundromat management while growing your businesses into dominant players in their industries.

Professional Network and Recommendations

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